Tracking that survives site changes and dashboards people actually read.
Decide the question before you open the tool
A dashboard with forty widgets answers nothing. Start from the decision you need to make and work back to the one number.
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Name events so they survive the redesign
Track what the visitor did, not which button they pressed. The button will change; the intent will not.
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Report the trend, not the week
A single week is noise. A thirteen-week line with last year beside it is a story a client can act on.
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